HOW PROFITABLE IS YOUR CORPORATE CULTURE?
Which answer best represents your organization?
1. Our company has a strong and compelling vision
a) It's on management's "To Do" list
b) It's currently being worked on
c) It's done and on our website
d) Our management team has discussed the corporate vision with the staff and each employee is aware of how their role impacts the vision.
2. Each employee understands how his or her role contributes to the company vision.
a) What company vision?
b) They see how their job can increase company profits
c) They bring their personal best to their jobs to make a difference with the customers and with their community
d) They are happy to get their paychecks.
3. As the leader of the organization
a) I make all the decisions
b) I allow staff members to make decisions that have small financial impact
c) I make decisions based on the input of my staff
d) It's not my role to make decisions on day-to-day operations. My role is to develop the strategic plans for the future of the company and ensure the day-to-day operations decisions are in alignment with our corporation vision and values.
4. As the leader of the organization, I react to stressful situations by:
a) Going into my office and closing the door so I'm not interrupted
b) Yelling at anyone who crosses my path. I need to let off steam.
c) Gathering the team closely connected to the situation and brainstorming ideas
d) Look to our corporate vision and values for answers
5. Our corporate policies
a) Are very rigid to ensure everyone knows their place
b) Provide flexibility according to people's needs
c) Are different for different people at different levels
d) Reflect our corporate values and empower people to make the right decisions
6. Customer issues are:
a) Dealt with immediately by the company contact in accordance with our vision and values
b) Dealt with by the employee after speaking to the leader of the corporation
c) Are handled at the upper management level
d) Ignored and hopefully will be forgotten by the client
7. Our staff is:
a) Important for the smooth running of the operations
b) Great - for the most part
c) Replaceable. Their roles are very generic and anyone can do that type of work
d) A source of valuable information and make the company the success it is today.
8. The company's annual staff turnover rate is:
a) 0 people
b) 1-3 people
c) 4-7 people
d) More than 7 people
9. Employees receive relevant feedback and job evaluations from their superiors:
a) Weekly
b) Monthly
c) Semi-annually or annually
d) Not needed
10. Our evaluation process focuses on
a) Areas an employee needs to improve upon
b) Strengths, weaknesses, individual goals and strategies to achieve their goals by improving the weaknesses
c) The employee's strengths and how the employee's role will change to best utilize their strengths
d) Both upwards and downwards (i.e. 360) evaluations